Customer Service

MVK Zrt. Customer Service Office

MVK Zrt. opened its Customer Service Office on 15 July 2004.

The Customer Service Office deals with the following:

  • administration of penalty fares
  • handling lost and found items
  • accepting customer comments
  • issuing free travelcards to over-65’s
  • information regarding timetables and other issues to passengers
  • issuing free travelcards to those entitled to it.

Opening hours of the Customer Service Office

  • Mondays, Tuesdays, Thursday: 8:30am – 3:30pm
  • Wednesdays: 8:30am – 5:30pm
  • Fridays: 8:30am – 1:30pm
  • Saturdays, Sundays: CLOSED

Availabilities of the Customer Service Office of MVK

  • Address: Miskolc, Szemere u. 5.
  • Postal address: H-3502 Miskolc, Pf. 226 Hungary
  • Telephone: +36 46 504 810
  • E-mail: iroda@mvkzrt.hu